Last updated: 01/22/26
This Privacy Policy explains how [Your Business Name] (“we,” “us,” “our,” or the “Company”) collects, uses, discloses, and otherwise handles personal information from visitors and users of our website (“Site”) and related services.
We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions of this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including:
Name, email address, phone number, and mailing address
Contact form submissions and inquiries
Newsletter or mailing list signup information
User account information and login credentials
Payment information (processed securely through third-party payment processors)
Feedback, testimonials, and comments
Information provided through customer service interactions
Any other information you voluntarily provide to us
When you visit our Site, we automatically collect certain information about your device and browsing behavior:
IP address and approximate geolocation
Browser type, version, and language preferences
Operating system information
Pages visited and time spent on each page
Referring and exit pages
Click stream data and interaction patterns
Device type and unique device identifiers
We may use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience and understand how you interact with our Site. This may include:
Essential Cookies: Required for Site functionality and security
Analytics Cookies: Help us understand how users interact with our Site
Marketing Cookies: Used for targeted advertising and remarketing
We may use third-party services such as Google Analytics to collect and analyze information about your use of our Site. These services may also track your behavior across other websites. For more information about Google Analytics, visit: Google Privacy Policy.
We use the personal information we collect for the following purposes:
To provide, maintain, and improve our Site and services
To respond to your inquiries and customer service requests
To send newsletters, marketing communications, and promotional offers (with your consent)
To process transactions and send transaction-related communications
To verify your identity and prevent fraud or unauthorized access
To analyze usage patterns and improve user experience
To conduct market research and analyze trends
To comply with legal obligations and enforce our Terms of Service
To contact you regarding changes to our policies or services
Any other lawful purpose consistent with this Privacy Policy
Legal Basis for Processing: We process personal information on the basis of your consent, the performance of a contract, legitimate business interests, or compliance with legal obligations.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
Service Providers: We share information with vendors and service providers who assist us in operating our Site and conducting business (e.g., email marketing platforms, payment processors, hosting providers)
Legal Requirements: We may disclose information if required by law, court order, or government request
Fraud Prevention: We may share information to detect, prevent, or address fraud, security, or technical issues
Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction
With Your Consent: We may share information for purposes other than those listed above with your explicit consent
Your personal information may be processed and stored on servers located in Canada or other countries. Some of our service providers may be located in the United States or other jurisdictions outside Canada, which may have different privacy laws than Canada. By providing information to us, you consent to such transfers.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When information is no longer needed, we securely delete or anonymize it.
We implement appropriate technical, physical, and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL/TLS encryption for data transmission
Secure password requirements and authentication protocols
Regular security audits and vulnerability assessments
Limited access to personal information on a need-to-know basis
Employee training on data privacy and security practices
Firewalls and intrusion detection systems
Important Note: While we use reasonable security measures, no system is completely secure. We cannot guarantee absolute security of your information. Use strong passwords and protect your account credentials.
Under PIPEDA and PIPA, you have the following rights regarding your personal information:
You have the right to know whether we hold your personal information and to request access to it. We will provide you with a copy of your information in a readable format within 30 days of your request.
You have the right to request correction of inaccurate, incomplete, or outdated personal information. We will make the requested corrections within a reasonable timeframe.
You may withdraw your consent to the collection, use, or disclosure of personal information at any time by contacting us using the information provided below. Note that withdrawing consent may impact your ability to use certain features of our Site.
You can opt-out of receiving marketing communications by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Office of the Information and Privacy Commissioner of Alberta.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We may request verification of your identity before processing your request.
Most web browsers allow you to control cookies through browser settings. You may refuse cookies or receive alerts when cookies are being set. However, blocking cookies may impact the functionality and user experience of our Site.
We use Google Analytics to analyze Site traffic and user behavior. Google Analytics uses cookies to collect and track information such as how visitors reach our Site and what pages they visit.
To opt-out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on: Google Analytics Opt-out.
We respect Do Not Track (DNT) signals sent by your browser. However, our Site may not have full capability to respond to DNT signals. Third-party services used on our Site may not honor DNT requests.
Our Site may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices.
We encourage you to review the privacy policies of any third-party services before providing personal information.
If you have questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint regarding our handling of personal information, please contact us:
Contact Information
Business Name: [Your Business Name]
Email: [email protected]
Mailing Address: [Your Full Mailing Address]
City, Province, Postal Code: Edmonton, Alberta [Your Postal Code]
Phone: [Your Phone Number] (optional)
If you are not satisfied with how we handle your privacy complaint, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC):
Website: oipc.ab.ca
Email: [email protected]
Phone: 1-800-242-4428
Mailing Address: Office of the Information and Privacy Commissioner of Alberta, Suite 410, 10025-102A Avenue, Edmonton, Alberta T5J 2Z2
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the “Last Updated” date at the top of this page and, in some cases, by sending you a notification email or displaying a prominent notice on our Site.
Your continued use of our Site following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.